Report Power Outage
|When your power is off:
Reporting Your Power Outage
Our members have several ways to report power outages:
Call EMCs 24-hour phone service (770-502-0226)
Press 1 to reach Automated Services. Once in Automated services, Press 1 again to report the power outage.
If your phone number is recognized by our system, the system will automatically record your service location and report the outage. If your phone number is not recognized, you will be directed to the next available customer service representative.
Log onto our customer portal at https://billing.utility.org/oscp/ If you are a first time user, follow the directions to create an account. The portal may also be used for payments, to review usage and to manage your account.
An app for smart phones is available for iSO and Android devices. This app can be downloaded from the App Store or Google Play shares all of the features our customer portal offers.
Help us keep the lights on – report damage.We inspect our lines regularly, but often you can spot trouble before we have a chance to reach it. Please tell us about anything suspicious you see, especially: