Report Power Outage

When your power is off:

  • First, check your fuses or breakers.
  • Second, check with your neighbors.
  • Third, call EMC’s 24-hour phone service.

Reporting Your Power Outage

Our members have several ways to report power outages:

Automated Services

Call EMCs 24-hour phone service (770-502-0226)

Press 1 to reach Automated Services. Once in Automated services, Press 1 again to report the power outage.

If your phone number is recognized by our system, the system will automatically record your service location and report the outage. If your phone number is not recognized, you will be directed to the next available customer service representative.

Customer Portal

Log onto our customer portal at https://billing.utility.org/oscp/  If you are a first time user, follow the directions to create an account. The portal may also be used for payments, to review usage and to manage your account.

Mobile App

An app for smart phones is available for iSO and Android devices. This app can be downloaded from the App Store or Google Play shares all of the features our customer portal offers.


Help us keep the lights on – report damage.
We inspect our lines regularly, but often you can spot trouble before we have a chance to reach it. Please tell us about anything suspicious you see, especially:

  • A pole charred at the bottom or split at the top
  • A wire or rope thrown over the line
  • Overhanging branches and leaning trees
  • Any sparking or fire, especially at the transformers
  • Chipped or cracked insulators
  • Persistent radio interference

PALMETTO

HEADQUARTERS

807 Collinsworth Road

Palmetto, GA 30268

DIRECTIONS

NEWNAN

BRANCH OFFICE

14 Hospital Road

Newnan, GA 30263

DIRECTIONS

FAYETTE DISTRICT

BRANCH OFFICE

103 Sumner Road

Fayetteville, GA 30214

DIRECTIONS

Coweta-Fayette EMC

770-502-0226

True Natural Gas

1-877-746-4362

Relyco Security Resources

770-253-4053

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